Monday, March 1, 2010

USPS, it's not our problem.....

YOU ARE GOING TO LAUGH...


I am trying to be supportive for my daughter. You see she has been dealing with the USpost office since September and getting no where.

When her sister, Michelle moved out in August she forwarded her mail to her new place in GA... since Aug. Mandie has not gotten one piece of mail. In September this seemed odd so she checked in her local Lehigh post office to see what needs to be done. Michelle began getting Mandie's mail in GA. The local Post office seemed on top of it and the problem solved. Still no mail in Lehigh and mail going to GA or ???? Some mail just not accounted for. Mandie goes back to the Lehigh post office and the same. Then requests a supervisor who explains that the mail isn't even going to the Lehigh post office now as it is forwarded...FORWARDED SHE DIDN'T MOVE NOR SIGN A FOWARD CARD> So she goes through the whole scene and the supervisor checks Michelle's forward..Yep, individual forward for only Michelle. So he says to be safe Michelle needs to go to the GA and cancel the forward... DONE CHECK! Still no mail and now Mandie nor Michelle are getting Mandie's mail. So Mandie calls the 1-800 USPS number to get about as much useful information but they assure her it is all A-OK now.....She has a confirmation number showing case is resolved!!! Still no mail. Mandie's employer was a bit upset that vital information that was date sensitive went out December 18th and Mandie did not respond or give any attention to the importance of this issue...SHE NEVER RECEIVED IT! The mail was not returned to the employer until FEBRUARY and more repeat letters were sent that are straggling back with 6 yellow transfer forward return etc stickers on the envelopes. So Mandie takes her documentations confirmation, letters in hand... OH three weeks ago when she knew her tax return was on it's way she had me mail a letter from my house to hers....... GUESS WHAT????? Three weeks now and I have not seen it back and she has not gotten it. We live 20 miles door to door. The tax return we have NO IDEA because not until March 5th will that office even discuss this with her....

SO today she goes to the mail Lee County office CENTRAL OFFICE....She is clam upon arrival... She is next... Oh no the woman is about 100 years old and just the initial look is that she will have NO CLUE... Then the woman explains she is at the wrong office the mail would never be in Ft Myers. Mandie stays calm and says, yes I know. I am looking for whom I contact when the supervisor of the Legigh office can not help me, who does he answer to. The woman says that she needs to go to the Lehigh office. She states she does not intend on discussing this with Mandi any longer and NEXT... Mandie has her feet firmly planted in from off this area and not moving until she has a contact. Th woman leaves... several minutes pass... A nice man comes out to say he is the supervisor and he sees her "proof" and tells her she must go to the Lehigh office... She then asks WHO DO I SEEK FOR AN APPOINTMENT TO DISCUSS THIS.... he stats the POSTMASTER.... Mandie says that stress had her to the point that just sounded funny.... She envisions a costumed dressed man with a sword...standing on some sort of 1/2 man 1/2 horse....LOL..... Me, the mom of Mandie called the news! 7 SEVEN months of this BS is long enough for me... Lets see what corrects the problem first...LOL